77abccom Privacy Policy — Your Data Is Our Responsibility
77abccom is fully transparent about how your personal information is collected, stored, and used. This policy outlines our commitment to protecting your data.
Introduction and Applicability
77abccom is one of Bangladesh's trusted online gaming and betting platforms. We believe that protecting the privacy of our users' personal information is one of our highest responsibilities. This privacy policy ("Policy") applies to all individuals who use the 77abccom website, mobile platform, and related services.
By accepting the terms set out in this policy, you may use the services of 77abccom. Registering on our platform or starting to use our services means you consent to this policy. If you have any questions, you may contact our support team.
Important: This privacy policy is an integral part of 77abccom's terms and conditions. If this policy changes, we will post a notice on the platform.
What Information We Collect
77abccom collects various types of information to provide you with a safe and convenient service. The details of the information collected are described below:
Personal Identification Information
During registration and account verification, we collect the following information:
- Full name and date of birth (for age verification — to confirm 21+)
- Mobile number and email address
- National ID or passport number (for KYC verification)
- Residential address
Financial Transaction Information
To facilitate deposits and withdrawals, we store the following information:
- bKash, Nagad, Rocket, Upay account numbers (for transaction processing only)
- Bank account details (for bank transfers)
- Transaction history and amounts
- Date and time of deposits and withdrawals
Technical Information
The following information is automatically collected while you use our platform:
- IP address and device identification information
- Browser type and operating system
- Login time, session duration, and activity logs
- Cookie and local storage data
- Referral source and navigation patterns
How Your Information Is Used
77abccom uses your information only for legitimate and transparent purposes. The main purposes for which we use your information are outlined below:
- Account Management: Completing registration, login, and account verification processes.
- Age Verification: Ensuring that all users are at least 21 years old.
- Financial Transaction Processing: Ensuring deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. Minimum deposit is ৳100 and minimum withdrawal is ৳800.
- Security and Fraud Prevention: Preventing account hacking, money laundering, and other illegal activities.
- Customer Support: Ensuring 24/7 assistance via live chat and email.
- Service Improvement: Analyzing user experience to improve the platform.
- Legal Compliance: Adhering to applicable laws and regulations.
- Promotional Communication: Informing you about bonuses, promotions, and updates, subject to your consent.
77abccom never sells your information to third parties. Information is used solely for the purpose of providing services.
Information Sharing with Third Parties
77abccom shares your information with third parties only under strictly controlled circumstances. Those circumstances are described below:
Payment Service Providers
Relevant information is shared with bKash, Nagad, Rocket, Upay, and banking partners to process financial transactions. These organizations manage information under their own privacy policies and use it only for the purpose of completing transactions.
Technology and Software Partners
Game software providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, and others may receive limited information necessary to operate their games. This information is not sufficient to identify the user.
Legal Obligations
Information may be shared as required to comply with court orders, lawful requests from government authorities, or applicable law. In such cases, we will always seek to protect your rights.
What We Never Do
- Sell your information to advertisers or third-party vendors.
- Share information with non-essential third parties without your consent.
- Transfer information to any anonymous or unknown entity.
Data Security Measures
77abccom uses industry-standard technology and practices to protect your personal information. The key components of our security framework are described below:
SSL/TLS Encryption
All data transmission on our platform is secured through SSL/TLS encryption. All information passing between your browser and our servers is encrypted.
Firewall and Access Control
Our servers are protected by advanced firewalls. Only authorized staff have limited access to specific data, and every access is logged.
Two-Factor Authentication
Two-factor authentication is available to ensure the security of your account. This prevents unauthorized access to your account.
Regular Security Audits
The security of our systems is regularly tested by a team of specialists. Any vulnerabilities are identified and resolved promptly.
Cookies and Tracking Technologies
77abccom uses cookies and similar technologies to improve your browsing experience and ensure platform functionality. Cookies are small text files stored on your device.
Types of Cookies We Use
- Essential Cookies: These cookies are necessary to maintain login sessions, ensure security, and operate the core functions of the platform.
- Functional Cookies: Used to remember your preferences, language settings, and other personalized settings.
- Analytics Cookies: These cookies collect information to understand how users interact with our platform. This data is aggregated and anonymous.
Cookie Management
You can control or decline cookies by changing your browser settings. Please note that disabling essential cookies may cause some platform functions to not work properly. For non-essential cookies, you may withdraw your consent at any time.
Your Rights and Choices
77abccom believes every user should have full control over their own information. Your rights are described below:
Right of Access
You may request to know what information we hold about you. We will provide that information within a reasonable time.
Right to Rectification
If any of your information is incorrect or incomplete, you may request that it be corrected. We will update it as quickly as possible.
Right to Erasure
In certain circumstances, you may request that your account and information be deleted. However, some information may need to be retained for a specified period due to legal and regulatory obligations.
Right to Opt Out of Promotional Communication
You may stop receiving promotional emails or messages at any time. To do so, contact our support team or change your preferences in account settings.
Right to Data Portability
You may request the information held about you in a structured, machine-readable format. We will fulfill this request within a reasonable time.
To exercise these rights, send a request to our email: [email protected]
Data Retention Period
77abccom retains your information only for as long as necessary. We consider the following factors when determining the retention period:
- Active Account: All information is retained for as long as the account remains active.
- After Account Closure: Financial transaction information is retained for a specified period as required by applicable law.
- In Case of Legal Disputes: Relevant information is retained until the dispute is resolved.
- Marketing Data: Deleted immediately upon withdrawal of your consent.
At the end of the retention period, we securely delete or anonymize your information so that your identity cannot be identified.
Protection of Minors
77abccom strictly prohibits use of the platform by anyone under the age of 21. Our services are for adults (21+) only.
We verify age during the registration process, and if we become aware that a minor is using our platform, we will immediately close that account and delete the collected information.
If you suspect a minor is using our platform, please notify our support team immediately.
Policy Changes and Updates
77abccom reserves the right to change or update this privacy policy from time to time. When changes are made:
- The "Last Updated" date at the top of the page will change.
- For significant changes, we will notify you by email or platform notification.
- Continued use of the platform after a change means you have accepted the new policy.
We recommend that you review this policy regularly. If you disagree with the policy after an update, please contact us or request that your account be closed.
Contact Us
If you have any questions, concerns, or requests regarding your information or this privacy policy, please contact us:
🔒 Privacy Support
Our dedicated support team is ready to answer any privacy-related questions you may have.
For more information, see our Terms and Conditions and Responsible Gaming pages.